Business strategy

The comfort of chaos: Why we often choose "Known Misery" over AI solutions

Innovation often fails not because the technology is lacking, but because human psychology is hardwired for preservation. We explore why Loss Aversion makes us cling to broken Excel sheets and...

Business strategy

Which "truths" in your market are actually just traditions?

Lately, I've been diving deeper into mental models and how they support innovation and its adoption. In my view, it’s an underexplored topic yet extremely relevant now that AI is...

Business strategy

How do you make sure that all your customers walk away?

Lately, I’ve been diving more into change management and mental models. One theme that I think is underexplored yet extremely relevant now that AI is breaking through everywhere.